Security & Trust
Enterprise-grade infrastructure. Built for the events industry.
Protée OS runs on cloud infrastructure trusted by some of the world's largest software companies — the same class of systems that power fintech, healthcare, and global e-commerce platforms. Your event data, your clients' details, and your agency's operations sit on a foundation designed for security, uptime, and scale from day one.
Compliance you can point to
We don't ask agencies to take our word for it. Our infrastructure partners maintain independently audited compliance programs. These aren't self-declared badges — they're third-party attestations, renewed on an ongoing audit cycle.
SOC 2 Type II
Independently audited controls for security, availability, and confidentiality.
ISO 27001
The international standard for information security management.
GDPR Compliant
Lawful, transparent, and secure handling of personal data.
PCI DSS
Payment card industry security standards for anywhere card data touches our stack.
How your data is protected
Layers of protection at every level — from how data moves and rests, to who can access it, to how the platform defends itself against threats.
Encryption everywhere
Data is encrypted in transit (TLS/SSL on every connection) and at rest, so information is protected whether it’s moving between systems or sitting in storage.
Role-based access control
Every user — from agency owner to casual crew member to guest — only sees and touches what their role permits. Nothing more.
Isolated, dedicated environments
Backend resources can run on single-tenant architecture, meaning your data isn’t commingled with other customers’ data at the infrastructure layer.
Enterprise-grade network protection
Every request passes through automatic DDoS mitigation and a platform-wide firewall, with SSL certificates generated and rotated automatically — no manual configuration, no gaps.
Secure authentication
Passwords are never stored in plain text — they’re hashed and salted using industry-standard cryptography. Magic-link and token-based authentication add a passwordless layer where it matters.
Continuous monitoring
Continuous vulnerability scanning and patch management keep the platform protected against emerging threats around the clock.
Built for uptime
Our infrastructure runs on globally distributed edge networks with automatic failover and resiliency testing built in. That means the platform stays fast and available whether you're running one event or a hundred, from Sydney to Auckland to Melbourne.
Your data, your control
- Regular, automated backups protect against data loss.
- Detailed activity and access logging for accountability.
- Continuous vulnerability scanning and patch management.
- A formal security policy governing how our own team accesses systems.
Protected by design
Beyond infrastructure security, the core architecture of Protée OS is protected under a pending patent application. Combined with our compliance-grade infrastructure, this means the way we've built the platform — not just the data running through it — is safeguarded.
Why this matters for your agency
Event agencies handle sensitive information every day — client contracts, guest lists, payment flows, supplier data. Protée OS was built on infrastructure that meets the same compliance bar as banks and healthcare providers use, so you can run your business without worrying about the plumbing underneath it.
Have a specific security or compliance question?
If your IT or procurement team needs more detail, we're happy to walk through our architecture. Get in touch and we'll take it from there.